NovelSat | Report an Issue

Report an Issue

Fill out the form below to report a technical issue related to your NovelSat solutions. For a way to save money and time in the future, check out the NovelSat support and service packages to find a path with the options that are just right for you.

Report an Issue

First Name *

Last Name *

Company *

Job Title

E-Mail *

Phone Number *

Country *

Product *

Serial# (NMS fill any number) *

Software Version

Firmware Version

Malfunction Date *

Installation Date

Please describe the type of malfunction. Please be as specific as possible and include alarm status.
Note: “Broken Unit” or “Unit doesn’t work” will not be accepted as a malfunction description, and may delay the process.

Describe Malfunction *

8 + 0 = ? Please prove that you are human by solving the equation *

Support Hotline

Zurich, Switzerland: +41.435.081.067

Or via our support email at: support@novelsat.com

Information Request

NovelSat USA

1751 Pinnacle Dr.
Suite 600
McLean, VA 22102
support@novelsat.com

NovelSat’s NS3™ satellite modulation technology is bringing fiber-level costs to satellite broadcasting for the first time.

Simon Gatty SauntVP Sales Europe & Central Asia, SES

Report an Issue

Report an Issue

Support Hotline

Information Request

NovelSat USA

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