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Privacy Policy

NOVELSAT Privacy policy was adopted to respect your rights to privacy. NOVELSAT is committed to protecting the personal information that you share with us and/or that is collected by us.
Please read our privacy policy carefully to get a clear understanding of our policy regarding the collection, use, disclosure, and protection of the information we receive.
NOVELSAT collects, processes, and stores certain information about business and individuals where we have a legitimate interest or statutory or contractual obligation to do so. By using this Website and/or logging into certain areas of this Website, you consent to the terms of this Privacy Policy.

Collecting Information

We collect information from you whenever you visit our website. In order to respond to your questions or fulfill your requests, it may be necessary to ask for personal information such as your name, address, email address and telephone number. We may also use this information to contact you via email or telephone to inform you of new products, applications, or services we may offer. We will not provide this information to a third party without your permission, except as necessary to process your request. If you no longer wish to receive emails from us, please send an email to info@novelsat.com or follow the unsubscribe instructions included in each marketing email.

Sharing and Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Personal Information and other Collected Information may be used for statistical and web performance analysis in order to improve the performance of this Website.
NOVELSAT is an international company with offices worldwide, therefore, there may be instances where Personal Information and other Collected Information is shared / transferred from one country to another.

Using Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. NOVELSAT collects cookies to understand and save user’s preferences for future visits.
If you prefer not to receive cookies while browsing NOVELSAT site via HTML-formatted emails, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.
This Website also automatically collects users’ IP addresses. IP addresses are not linked to personally identifiable information.

General Protection Regulation (GDPR)

Under the General Protection Regulation (GDPR) and The Data Protection (DPA) you have a number of rights with regard to your personal data. You have the right to request from us access to and rectification or erasure of, your personal data. You are also entitled to restrict or object to processing. In certain circumstances you also have the right to data portability.
If you have provided consent for the processing of your data, you have the right (in certain circumstances) to withdraw that consent at any time. This will not affect the lawfulness of the processing which took place before consent was withdrawn.
You have the right to lodge a complaint to the Information Commissioners Office if you believe that we have not complied with the requirements of the GDPR or DPA with regard to your personal data.

Using website/services by children

You must be at least 18 years of age to use our site and services. We do not knowingly collect personal information from children under the age of 13 and we do not send them requests for Personal Information.


We take your privacy and the security of any information provided very seriously. We have suitable security procedures in place to protect our systems and measures to protect our computerized databases from loss and misuse. Access is only allowed by authorized personnel when necessary to carry out business transactions and by following strict guidelines about the use of any data.

Inquiries and updates of your Personal Information

If you have concerns as to how your data is processed you can contact NOVELSAT at info@novelsat.com
If you have any questions or suggestions regarding our Privacy Policy, please contact us at info@novelsat.com

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    Zurich, Switzerland: +41.435.081.067
    Or via our support email at: support@novelsat.com

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